Privacy Policy

Effective date: May 14, 2026

CareFree Homes ("CareFree Homes," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at carefreehomesut.com, contact us, request information about our homes, or sign up to receive text messages from us, and how we use, share, and protect that information.

1. Information We Collect

We collect information that you provide directly to us, such as:

  • Name, phone number, email address, and any other details you submit through a contact form, lead form, warranty request, or other form on our site.
  • Information you provide when you opt in to receive SMS text messages from us, including your phone number and consent.
  • Information you provide when you communicate with us by email, phone, or other channel.

We also automatically collect limited technical information when you visit the site, such as IP address, browser type, pages viewed, and referring URLs, using standard analytics tools and cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our communities, available homes, floor plans, financing options, and warranty service.
  • Send you SMS text messages, emails, or calls about promotions, new home availability, appointment reminders, warranty updates, and other transactional or marketing communications you have requested.
  • Operate, maintain, and improve our website and services.
  • Comply with our legal obligations and protect our legal rights.

3. SMS / Text Messaging Program

By providing your mobile phone number and checking the SMS consent box on any of our forms (or by replying YES to a confirmation message), you consent to receive recurring automated promotional and informational text messages from CareFree Homes at the number you provided. Consent is not a condition of any purchase.

  • Message frequency: Message frequency varies.
  • Message and data rates: Message and data rates may apply.
  • Opt out: You can opt out at any time by replying STOP to any message you receive from us. You will receive a single confirmation that you have been unsubscribed and will not receive further messages.
  • Help: Reply HELP for help, or contact us at 435.673.3335 or lexi@carefreehomesut.com.
  • No mobile information sharing: We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes. Information is shared only with subprocessors that support delivery of the SMS program (for example, our SMS platform provider), and only as needed to provide the service.

4. Cookies and Analytics

We and our analytics providers use cookies and similar technologies to understand how visitors use our site so we can improve it. You can disable cookies in your browser settings; doing so may limit some site functionality.

5. How We Share Your Information

We do not sell your personal information. We share information only:

  • With service providers who help us operate our business (for example, hosting providers, CRM software, SMS messaging providers, email providers, analytics tools), under contracts that require them to use the information only on our behalf;
  • With trusted lenders or other partners only when you specifically request to be connected with them;
  • When required by law, in response to lawful requests by public authorities, or to protect our rights, property, or safety, or that of others.

We do not buy, sell, or trade leads.

6. Data Retention and Security

We retain personal information only as long as necessary to provide the services you have requested or to comply with our legal obligations. We use commercially reasonable physical, electronic, and procedural safeguards to protect the information we maintain.

7. Your Choices

  • You may unsubscribe from marketing emails using the unsubscribe link in any email.
  • You may opt out of SMS messages by replying STOP to any message.
  • You may contact us to request access to, correction of, or deletion of personal information we hold about you.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page will reflect the latest revision. Continued use of our site after a change indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: